Privacy Policy
Last updated: August 17th, 2025
This Privacy Policy describes how Octacord ("we," "us," or "our") collects, uses, and discloses information about individuals who use our website and services (collectively, the "Services"). By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.
Changes to this Privacy Notice
We may update this Privacy Policy from time to time and will revise the "Last Updated" date accordingly. If we make significant changes, we will provide notice through the Services or other reasonable means.
Collection and Use of Your Information
Information you provide to us:
Contact details such as name, email address, and project vision.
Technical assets including API keys, hosting credentials, and design files.
Payment information processed securely by our third-party providers.
Content you submit during the "14-Day MVP" cycle for development.
Information collected automatically:
Device information, operating system, IP address, and browser type.
Log data such as pages visited, clicks, and timestamps.
Interaction with emails or in-app project management features
Information from other sources:
Analytics data from providers like Google Analytics.
Information you choose to share from third-party platforms (for example, when logging in with Google or Apple).
Publicly available information or data provided by our business partners.
We use this information to:
Provide, maintain, and improve the Services.
Process payments and manage subscriptions.
Communicate with you about your account, support requests, or product updates.
Personalize your experience and show relevant content.
Ensure security, prevent misuse, and comply with legal obligations.
Cookies and Tracking Technologies
We use cookies and similar technologies to understand usage, improve the Services, and support our internal analytics. Most browsers allow you to manage or disable cookies, though some features may not work properly without them.
Disclosure of Your Information
We may share your information with:
Service providers who assist with hosting, AI integration (OpenAI), and analytics.
Business partners or third parties you choose to connect through the Services.
Professional advisers such as legal counsel where necessary.
Third parties as required by law to protect our rights and the safety of our users.
Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect information from children. If we become aware that a child has provided personal data, we will delete it immediately.
Data Security and Retention
We take reasonable measures to protect your information but cannot guarantee absolute security. Data is retained as long as necessary to provide Services. Per our Ghosting Policy, data for abandoned projects may be purged after 30 days of inactivity.
Your Rights and Choices
Depending on your location, you may have the right to:
Access or request a copy of the personal information we hold.
Request deletion of your project data and associated information.
Withdraw consent where processing is based on consent.
Complaints
If you have concerns about our handling of your information, please contact us at support@octacord.site. You may also have the right to contact your local data protection authority.
How to Contact Us
For any questions about this Privacy Policy or our practices, email us at support@octacord.site
Social Features and Links
Our Services may include links to third-party platforms. Information you choose to share through these features may be visible to others and is subject to those third parties' privacy policies.